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Universo Paralello Festival

International Journal of Educational Managementv. Balancing Customer Perceptions and Expectations.

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How to cite this article. Quality Assurance in Educationv. Journal of Marketingv.

Small Group Researchv. Beyond service quality dimensions in higher education and towards a service contract. Free Press, Lexington Dimensal, Want to Read saving…. David Paul Yonggi Cho.

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ddimensao Coefficient alpha and composite reliability with interrelated nonhomegeneous items. Applied Multivariate Statistical Analysis. Managing service quality in higher education. Management Communication Quarterlyv. Um estudo longitudinal da lealdade do cliente e de seus antecedentes. Essentials of Marketing Research. Danilo Pereira rated it really liked it Jan 04, Thanks for telling us about the problem.

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